Only a few months after installation, Moquin Press, located in Belmont, CA, USA, is already seeing increased speed, higher employee satisfaction, and better client communication thanks to Heidelberg’s Prinect Business Manager. The MIS system integrates Moquin’s entire business process, production, analytic and customer information into a smart print shop workflow.

“We faced a lot of challenges with our old software, but one of the challenges that really stood out was that we needed several people in several different departments tracking a job. There was too much manual notetaking and human intervention that it really impacted our efficiency, and we weren’t able to get as many jobs completed as we wanted,” says Greg Moquin, president of Moquin Press.

With Prinect Business Manager, Moquin is able to reshape the workflows in its print shop. With processes no longer controlled manually, Moquin Press is able to reduce touchpoints while also using its time, machines and material more efficiently with zero defects, less waste and reduced warehousing. Whether dealing with price requests, orders or printing approvals, Prinect Business Manager assists Moquin Press in defining the optimal production method thanks to the close integration of costing and production. By taking its current utilization of production capacity into consideration, the company is also able to adjust customer prices.

According to Moquin, “The most beneficial aspect of Prinect Business Manager is the integration of the whole company. The estimate takes the most time, but we were able to cut that time tremendously with Prinect Business Manager. A small quote would usually take us about five minutes before, but now takes us about one minute. A large packaging job that would previously take us half-a-day to one day now only takes 30-45 minutes.”

With Prinect Business Manager, Moquin Press has all of the information they need recorded centrally and continuously — whether its administration or production information. Prinect Business Manager also integrates Moquin’s customers directly into the system, which allows them to order, upload documents, make changes or approvals, and check status updates.

“We’re still just starting out with all the capabilities of Prinect Business Manager,” notes Moquin. “But we are really excited to dive further into the capabilities and take our company to the next level.”